Notes Asking only when something is missing
Asking only when something is missing
The agent fills in what the company already knows, and asks for the rest.
"I need a conference trip" sounds like a complete request. It isn't. The request never says a budget. A human buyer would ask. An agent that guesses will confidently recommend the wrong thing.
At work that means
- Fill in what the system already has. Admins already set the rules. The system already knows the cost center, department, and shipping address.
- Ask only for the gap. The agent asks when it really doesn't know. It does not interrogate everyone.
- More questions can be the right trade. Some people get asked more than they expected. That is better than a confident wrong recommendation.